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Phoenix Valuations, LLC leads the pack when it comes to technology
Here at Phoenix Valuations, LLC, we always strive to be on the forefront of appraisal technology. We use the best and newest technology around to bring you high quality, accurate appraisals.
While appraisal fees haven't necessarily gone up over the years, the demands placed on individual appraisers have. We put quality first, but we know that turnaround time is a big concern since nobody likes to wait for results. So, the logical place to save time is in our daily workflow. The appraisers that have always adapted to new technology have been the ones able to use their time more effectively and bring their customers more accurate reports, better customer service and faster turnaround times.
Ordering and Tracking
Way back when, most of our orders arrived via fax and were confirmed with phone calls once we arrived at the office. It might be hours before a client even knew if we could do the order. Things are quite a bit different now and when an order is placed on the site, we receive a text message on our phones. We often log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
At Phoenix Valuations, LLC we understand it's all about "cycle time". We don't make you wait around for replies because we understand the speed at which we get things done directly effects your bottom-line. Through features on this website, we can actually speed up the entire appraisal process.
Phoenix Valuations, LLC believes in working smarter
Gathering the data for an appraisal is an intensive process. We spend a great deal of time obtaining both specific information about the subject property and general data about the local market and developing trends. Phoenix Valuations, LLC takes advantage of technology to close the gap once again.
We've learned that taking notes the standard way, using pencil and paper, generally takes longer since we we have to enter everything back in at the office. Don't be surprised to see us with a tablet PC or collecting data using a program created for our phones that even lets us sketch a floorplan right on site. Rather than using that clumsy outdated tape measure, more and more appraisers are beginning to use accurate laser measuring devices that also help measure hard to access areas.
We combine all of these different technologies to ensure that the final report is thorough and without error. This benefits both you and us by requiring less time for call-backs and revisions. Our goal is to save you time and money.
Here at Phoenix Valuations, LLC we want you to know you have more options to receive your report.
At a very minimum, you can expect us to deliver your final report electronically as a PDF. Most of our clients prefer e-mail because we're all accustomed to getting attachments like PDFs in our mail. It's a lot better than the old days when everything was on paper. But, we've even been able to improve on e-mail with how you receive your report with this website.
Ever lost a file that was sent to you? Or have you ever had an attachment blocked because it was too big? We've come up with a solution for those problems, too. Whenever we send an appraisal, the client is e-mailed a download link to retrieve the PDF. By bypassing email completely we can get around any problems caused by file size. And the download link is good for 90 days. So if anything happens to the file, you can log back in here and retrieve it again - saving you time, since we won't even need to run back to the computer.
Finally, we use all digital workfiles...
It would probably be easier if appraisers could never have to think about an assignment again after writing and giving it to the client. However, appraisals are used to document the condition of a property on the inspection date. Therefore, appraisers must keep their reports for 5 years, allowing them to recall any appraisal at any time to either defend the valuation or to be used in other legal proceedings.
Here again, Phoenix Valuations, LLC uses all the technology at our disposal technology to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we can pull up the entire file whenever it's needed and recall just what that report was about.
We just wanted to give you a little bit of insight into how we use our technology daily. Investing in the right tools, along with the appraisal know-how that you've grown to expect allows the appraiser to deliver reports quicker, more efficiently and with higher degrees of accuracy.
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