Phoenix Valuations, LLC: Using technology to improve your customer experience
At Phoenix Valuations, LLC, we have a confession to make. We always have the latest nerdy gadgets. We use the latest technology around to bring you high-quality, accurate appraisals.
The appraisal process has changed enormously in recent years and demands more from appraisers. We offer the highest quality appraisals and cutting corners has never been an option for us — the logical place to save time is in our daily workflow. The appraisers that have persistently embraced new technology have been the ones able to consistently satisfy their customers with more accurate reports, better customer service and faster turnaround times.
Hire an appraiser that takes advantage of the latest technologyContact Phoenix Valuations, LLC
Innovating the ordering experience
In the past, a great deal of orders were delivered via fax and were confirmed with phone calls once we got back to the office. In this scenario, it might of taken hours to hear back to see if the order could be taken. Things are quite a bit different different now. When an order is placed on the site, we receive a mobile notification. We can even log into this site from the field and send back an email confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
When you order from Phoenix Valuations, LLC you can expect us to be concerned about your deadlines. We utilize our resources to reduce the waiting between communications and the faster we can get things done directly effects your bottom-line. By utilizing our website we can reduce the time it takes to finish your appraisal.
Secure report delivery
The majority of our appraisals are delivered through email as PDF documents. Many clients prefer email because they're accustomed to receiving attachments like PDFs in their inbox. It's much faster than when everything was on paper. But,we've even been able to enhance report delivery with this website.
Ever lost a file that was sent to you? Or have you ever had an attachment blocked because it was too big? We provide a solution for those problems, too. When we deliver an appraisal through our website, the client receives a link via email to retrieve the PDF. At that point, it doesn't matter if all the extra photos and maps in the report result in too big an attachment. The download link is even good for a full 90 days. So if you lose the file, you can log back into our site and retrieve it - saving you time, since we won't even need re-send the report.
Innovative technology in the field
Gathering the data for an appraisal is an in-depth process.. We spend a great deal of time collecting the facts on the subject property, as well as the local market data and trends. Once again, technology has stepped in to help Phoenix Valuations, LLC.
Instead of using paper forms and pencils and then re-keying all the information at the computer, don't be surprised to see us with a tablet or collecting data using an application for our phone that allows us to sketch a floorplan right on site. Rather than using a clumsy, old tape measure, more and more appraisers are utilizing accurate laser measuring devices, making even hard to reach areas accesible.
Using this technology allows us to ensure an accurate report, requiring fewer call-backs and revisions. This can be a real money saver for busy appraisal clients.
Digital work file technology
It would be great if appraisers could never have to think about an appraisal again after submitting it to the client. But one purpose of an appraisal is as a legal document outlining the condition of a property on a specific date. Therefore, appraisers must keep their reports for 5 years in case any disputes or other matters arise regarding the property.
To sum it all up, Phoenix Valuations, LLC leverages our investment in to improve service. We store every part of the appraisal - notes, sketches, supporting documentation, and calculations - along with an electronic copy of the appraisal, we skip the paper file folders and only need our computer to recall precisely what that job was about.
These are just a few examples of how we use technology daily. Employing the right tools, along with the appraisal know-how you expect allows the appraiser to deliver reports more efficiently, with a higher level of accuracy. All of which helps keep our costs down, and in turn provide you with faster appraisals.